Terms of Service

2. Description of Services

Hairu is a mobile application that allows users to:

• Upload photos of themselves
• Virtually try different hairstyles and hair colors
• Generate realistic preview images with desired hairstyles
• Describe custom wishes via text input

Image generation is performed using artificial intelligence and advanced image processing technology.

3. Contract Formation

The user agreement is formed upon registration and creation of a user account. By registering, you make a binding offer to enter into a user agreement. We accept this offer by activating your account.

4. User Account and Registration

• Registration is required to use the App
• You must be at least 16 years old
• You must provide truthful and complete information
• You are responsible for keeping your access credentials confidential
• Each account may only be used by one person
• Sharing access credentials with third parties is prohibited

5. Usage Rights

5.1 Permitted Use of the App

We grant you a non-exclusive, non-transferable, revocable right to use the App.

5.2 Prohibited Activities

The following activities are expressly prohibited:

• Reselling or sublicensing the App itself to third parties
• Reverse engineering, decompilation, or disassembly of the App or its source code
• Removal or modification of copyright notices, trademarks, or other proprietary markings
• Use of automated systems (bots, scrapers, automated queries) without prior consent
• Abusive or unlawful use that violates these Terms or applicable law
• Overloading or disrupting the App infrastructure or servers

Note: These restrictions apply exclusively to the App software itself, not to the images generated by the App, which you may use without restriction.

6. User-Generated Content

6.1 Uploaded Images

• You may only upload images to which you hold the necessary rights
• You may not upload images of third parties without their consent
• Uploaded images must not contain unlawful, offensive, discriminatory, or violence-glorifying content
• Images of minors may only be uploaded with parental consent

6.2 License Grant

By uploading images, you grant us a worldwide, non-exclusive, royalty-free right to use, store, and process these images solely for the purpose of providing our service (generating hairstyle preview images).

6.3 Prohibited Content and Consequences

Uploading the following content is strictly prohibited and will result in immediate action:

Consequences of Violation:

• Immediate and permanent suspension of your account without prior notice
• No right to refund of amounts already paid
• Report to competent law enforcement authorities if criminal activity is suspected
• Civil and criminal prosecution in accordance with applicable laws
• Storage and forwarding of evidence to authorities

7. Payments and Refunds

7.1 Free Trial and Subscription Model

Subscription Options:

To generate additional images in full quality, you can purchase a paid subscription:

• Monthly subscription
• Annual subscription

Exact prices and available subscription options are displayed in the App's paywall. All prices include applicable value-added tax.

7.2 Payment Terms

Payment is made through the payment methods offered in the App (e.g., in-app purchase, credit card, PayPal). A binding contract is concluded upon completion of the purchase.

7.3 Right of Withdrawal and Refunds

No Refund for Services Rendered:

After image generation through our AI technology, refunds are generally excluded because:

• The service has been fully performed
• Significant computing resources and AI infrastructure have been consumed, incurring real costs
• These resources cannot be reversed or refunded
• You have already received the generated results

Exceptions:

Refunds may only be considered in the following exceptional cases:

• Technical errors that make use of the App impossible
• Double charges
• At our discretion in justified individual cases

8. Generated Images

8.1 Ownership and Usage Rights

8.2 Quality and Accuracy

• We make no guarantee regarding specific accuracy or quality of generated images
• Generated images are preview images and not binding representations of actual hairdresser results
• You are solely responsible for decisions you make based on generated images

9. Availability

• We strive for maximum availability of the App
• There is no entitlement to constant and uninterrupted availability
• Maintenance work may lead to temporary restrictions
• We reserve the right to modify, expand, or discontinue the App at any time

10. Liability

10.1 Limitation of Liability

We are fully liable for intent and gross negligence, as well as for damages resulting from injury to life, body, or health.

For slight negligence, we are only liable for breach of essential contractual obligations (cardinal duties). In this case, liability is limited to foreseeable damage typical for this type of contract.

Liability under the Product Liability Act remains unaffected.

10.2 No Warranty

The App is provided "as is." We make no warranty regarding:

• The accuracy, completeness, or quality of generated images
• The suitability of the App for specific purposes
• Error-free or uninterrupted availability

11. Data Protection

The processing of personal data is carried out in accordance with our Privacy Policy, which is part of these Terms. Please read our Privacy Policy carefully.

12. Termination

12.1 Ordinary Termination

Both parties may terminate the user agreement at any time without notice. You may delete your account at any time in the App settings.

12.2 Extraordinary Termination

We reserve the right to suspend or delete your account without notice if:

• You violate these Terms
• You use the App abusively
• Unlawful content is uploaded
• There is good cause

13. Changes to Terms

We reserve the right to change these Terms at any time. You will be notified of material changes via email or in-app notification. Changes are deemed approved if you do not object within 4 weeks of receiving the change notification. In case of objection, the user relationship ends.

14. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

15. Final Provisions

15.1 Applicable Law

The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods.

15.2 Jurisdiction

Place of jurisdiction for all disputes is [Your jurisdiction], to the extent legally permissible.

15.3 Severability Clause

Should individual provisions of these Terms be or become invalid, this shall not affect the validity of the remaining provisions.

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